Ask the Right Questions Before You SEO Your Site - Why Would I Visit You Again?
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Ideally, of course, a visitor would return to your site because he or she had a good experience the first time. But there’s a lot more to getting repeat business than just making your customer happy; you have to give them a reason to come back. If you publish a blog or articles that help keep your visitors up to date on their field or area of interest, you give them incentive to return. You just have to make sure they know about this offering.
Blogs and articles aren’t the only reasons a visitor might return, as anyone who has participated in a forum could tell you. For example, I browse SEO Chat’s forums myself every week, and it seems like I always come across new insights on the field from our forum members. As many Web 2.0 sites have discovered, user-generated content from a good community can keep visitors coming back for more.
What if you’re simply an online retailer and all you do is sell products? Well, you can make it easier for customers to buy from you again by capturing their information – with their permission, of course. A regular newsletter lets you do this; you at least need their email address so you can send it to them. Make sure you respect your customers’ privacy; tell them exactly what you will be doing with their information, and keep credit card information especially secure.
You can improve your business this way. As Kirlew explains, “Many would think if they offer a one time sale, the job is done. Opportunities are always missed out if you are not marketing on the back end for repeat business. Once you have earned someone’s trust enough for them to spend money with you, they are more likely to spend more money with you. Don’t leave it on the table!”
Answering these three “why” questions will clarify the purpose of your website. They will show you how visitors see your website. Once you understand this, you can make sure that your SEO strategy is consistent with this vision. If you want to redesign your website, these questions will help guide you to the most important factors to consider. Good luck!
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