Urchin 5.5 – Web Analytics Product Review - Referrals
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Referrals is the next major reporting section in the Urchin module. Referrals are a search engine optimizers dream statistic. Urchin does an excellent job summarizing and reporting on all types of referrals from direct hits, search engine driven traffic, directory driven traffic, and other referral driven traffic.
The screen shot displays the referrals ordered by most frequent. This is an easy way to see how the majority of your visitors are getting to your site. Some sites get all of their traffic from one place, whereas others get their traffic from many places. It is important to track referrals to see where traffic is coming from and where it is not coming from. Then you will be able to adjust your linking campaigns accordingly.
The next report, named "Referral Drilldown", groups the referrals by domain name. This is helpful to summarize which Web sites bring you the most traffic as a whole. This report differs from the report just mentioned above. The report above lists the pages that refer traffic to your site as compared to this report that lists the sites that refer traffic to your site. Pages are defined as individual html documents within a site, whereas a site contains multiple pages.
The next report named "Search Terms" report provides data on what keywords people are entering in to the search engines to find your site. This report is not grouped or filtered by a specific search engine. It is just a quick and easy way to see which search terms bring in traffic to your site. It is important to track this information in order to be able to change your keyword strategy for better quality keywords. Quality keywords are essential in order to bring relevant traffic to your site. If your keywords are unrelated to the service/product that your business offers then you are just wasting money on your monthly bandwidth bill.
The "Search Engine" report gives you a break down according to search engine. Firstly, it tells you which engines bring you the most traffic. Secondly, by clicking on the arrow for more information, it tells you which keywords are bringing in traffic for that specific engine. It is important to see which engines are driving traffic to your site. Based on what market share those search engines currently have, your traffic should be somewhat the same. If they are greatly skewed, then you know your keyword optimization for certain engines are poor. For example, let us say Google has 30% market share, Yahoo! has 40% market share, and AskJeeves has 10% market share. It would be nice to see that 30% of your search engine driven traffic comes from Google, 40% from Yahoo! and 10% from AskJeeves. If the percentages look more like 40%, 40% and 1% then you know something is wrong. You will need to look at Teoma's engine (AskJeeves is powered by Teoma) and see what you can do to improve your rankings. AskJeeves also has more paid listings on a page than most search engines, so that is a factor as well. Yahoo! switched its organic results from Google to Inktomi -- will your site do well with the Inktomi engine powering Yahoo!? This is all-important information that can be derived from this report and other reports in Urchin.
That wraps up one of the most interesting sections of the Urchin reporting tool, referrals. Referrals detail how people are getting to your site, what keywords they query the search engines with, and which engines drive the most traffic to your site.
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