What Lies Ahead for Local Search Engine Technology?
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In this interview by Andy Beal of KeywordRanking.com with Arnaud Fischer, search product planning for InfoSpace's Search Directory division, Beal asks Fischer about privacy, search features on cell phones, desktop searching, and many more topics.
No topic has received as much coverage recently as that of "local search" - the ability to find search results that are targeted to a user's geographical preference. Google, Yahoo! and Ask Jeeves are all making impressive advancements with local search, but there is another company that is vying for the local search crown.
InfoSpace is best known for its search engine brands like Dogpile.com and webcrawler.com, but the company is building a reputation for itself as a provider of local search results, while at the same time building useful applications for the mobile user. As part of Andy Beal's continuing look at "the future of search technology", Andy had a chance to ask Arnaud Fischer, previously AltaVista product manager from 1999-2001 and currently leading search product planning for InfoSpace's Search & Directory division, some questions about how local search will develop in the future.
[Andy Beal] InfoSpace recently re-aligned itself to serve online yellow pages and white pages customers. Can you tell us what most excites you about this space?
[Arnaud Fischer] I am most excited about the "local search" opportunity. Inktomi, Google, and others already serve country-specific search results today and geo-targeting at a more granular level will unlock a tremendous amount of value for local advertisers, in addition to serving more relevant content to end-users. The traditional yellow pages market is roughly a $25 billion a year global industry. Many small businesses are awakening to the efficiency and predictability of online marketing, increasingly shifting marketing budgets to Web search and Internet yellow pages. Unlocking that opportunity is no easy task, though.
Internet yellow pages sites such as InfoSpace.com and Switchboard.com are working hard to deliver an end user experience that will bring more of the billions of annual print YP (yellow pages) look-ups online. With the penetration of broadband, always-on Internet connections growing and increasing adoption and use of 'data-friendly' mobile handsets, the print yellow pages appear to be on the verge of becoming obsolete.
[AB] What are some of the challenges search companies face with local search?
[AF] Search engines are developing ways to disambiguate and adequately address location-specific queries. Geo-targeting Web search content, both organic and paid, requires search engines to better understand users and queries, inferring local intent by extracting geo-signals and leveraging implicit and explicit user profiles. Taking local search marketing services to market is also very different than selling paid listings to online businesses. The vast majority of local businesses still don't have a Web site, nor the time and expertise to invest in managing sophisticated auction-type listing campaigns.
Next: Paid Inclusion Services, Advancements, and Desktop Search >>
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