Middlespot: Getting More Out of Search - Getting the Help Right
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I'd like to comment here on how Middlespot got the help right. There were a number of features I discovered on my own, such as the arrows and the slider bar I described in the previous part, but in general everything is there for you. The interface is clear and intuitive. The slide show I linked to in the first part of this review provides you with an excellent overview. For more detailed help, there are the contextual “tips” links that you will find in appropriate panes as you use Middlespot.
As with most of your interaction with the site, these tips appear in pop-up boxes when clicked. There are three different tips boxes, and you can toggle between them regardless of which area you clicked. Let me show you what I mean:
This is the tips screen you will see if you click on the tips link in the workpad section. But if you look at the bottom right corner, you will see links for “text result tips” and “screenshot tips.” Clicking on either of these takes you to the appropriate tips page.
You'll notice also that the tips are written with just enough information to jog your memory as to what each item does. There's nothing cute or whimsical here or anywhere else on the site. This reflects the site's focus and its anticipated audience. Even if you're creating something cutesy with attitude, when you're in the process of collecting information, you don't need the jokes; you need a tool that helps you get the job done.
Next: Analysis and Middlespot's Future >>
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